We're London’s best loved organic bakery, and our delicious bread, pastries and cakes are enjoyed everywhere from street stalls and farmers' markets to Michelin starred restaurants. Just like our many happy customers, we love our food, and we're proud to bake it the artisan way: handmade with wisdom, love and dough.

Our new website is coming soon, but you can still use the form here to contact us as normal.

Data Privacy Notice

Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by [the General Data Protection Regulation 2016/679 (the “GDPR”)1].

Who are we?

Flour Power City Limited is the data controller. This means it decides how your personal data is processed and for what purposes.

How do we process your personal data?

Flour Power City Limited complies with its obligations under [the GDPR] by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes:

  • To process you’re daily orders and deliver the services that individuals have requested;
  • To send weekly invoices and statements related with the individual/Business account;
  • To run periodical credit checks and credit control;
  • To inform individuals of news, events, activities or services running at Flour Power City Limited;
What is the legal basis for processing your personal data?

The GDPR: A Basic Guide to Data Processing

  • Consent of the data subject - Where the processing is based on the consent of the data subject;
  • Processing - is necessary for the performance of a contract with the data subject or to take steps to enter into a contract;

All data requested is necessary for trading purposes, failing on providing the correct data will unable Flour Power City Limited carry on business with the individual.

Sharing your personal data

Your personal data will be treated as strictly confidential, and will not be shared. We will only share your data with third parties with your consent.

How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary for a period of 3 years after the termination of the contract in case of any legal claims/complaints and for safeguarding purposes.

Your rights and your personal data

Unless subject to an exemption [under the GDPR], you have the following rights with respect to your personal data:

  • The right to request a copy of your personal data which Flour Power City Limited holds about you;
  • The right to request that Flour Power City Limited corrects any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for Flour Power City Limited to retain such data;
  • The right to request that Flour Power City Limited provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability);
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to lodge a complaint with the Office.
Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

Contact Details

To exercise all relevant rights, queries of complaints please in the first instance contact the Office Manager / Office Administrators.

You can contact the Office on 02086912288 or via email at info@flourpowercity.com or at:

Flour Power City Office
Unit 5B Juno Way
Elizabeth Industrial Estate
Lewisham
London SE14 5RW